Belgium's Hotel Heritage Offers iPads in Guestrooms

  • November 7, 2011
Belgium's Hotel Heritage Offers iPads in Guestrooms
The four star luxury Relais & Chateaux Hotel Heritage, located in the heart of the historic city of Bruges, has brought the guest experience to a whole new level: it is Europe's first hotel on the continent to provide the iPad2 in each of its 24 luxuriously appointed guestrooms.

By offering the iPad2 as a complimentary amenity, the hotel is aiming to pair a traditional guest experience with the ultra-modern conveniences of the digital age. The iPads include selection of music, movies, apps and other content available to guests, such as a welcome video from the award winning hotel, a broad selection of international newspapers, travel apps, information about the hotel's bar and restaurant, tourist maps and information about Bruges, and popular games.

"We have been closely monitoring what our guests from every generation are looking for, and our goal is to go above and beyond in exceeding their expectations," said the owners of the Relais & Chateaux Hotel Heritage, Johan and Isabelle Creytens. "Our hotel is about constantly reinventing the guest experience, and we are finding that interactive technology plays a major role in providing innovative amenities for our guests. We are delighted that we acted quickly in purchasing enough iPads for our rooms."

The hotel also offers unlimited complimentary Wi-Fi access to all guests, along with a flat screen TV in each guestroom allowing guests to feed the content from the iPad2 directly to the TV. To ensure proper speed and bandwidth of the network after the installation of the new iPads, the hotel recently successfully upgraded its Wi-Fi network.

The iPad2 is a first of a series of innovations the luxury hotel is making to enrich the guest experience. "We are only limited by our own imagination," said Mr. Creytens. "We will be looking ahead for more ways to integrate this level of technology further into the full Relais & Chateaux Hotel Heritage experience."