We talk to Getaroom.com Founder Bob Diener about how to get deals at 4.5- 5 star hotels.
How is GetARoom.com different from other hotel booking sites?
We hand-pick independent hotels predominantly, which benefit from selling inventory they may not otherwise sell.
Do you have to be wealthy to stay in a luxurious hotel with Getaroom.com?
No. We have 4.5- 5 star hotels for as low as $75/night.
Can you give us examples of the 4.5- 5 star hotels you offer for as low as $75/night? Are these hotels available online or do travelers have to call to get these deals?
Luxury Suites at The Signature at MGM Grand in Las Vegas (pictured above). This is available online, best rates are mid-week.
Do you see luxury travel changing over the next few years?
Yes – demand is picking up and rates are going up. But, if you plan in advance and take advantage of flash sales and unpublished rates, you can find a much lower rate. Getaroom.com has over 15,000 hotels with unpublished rates, available by calling 1-800-468-3578.
Are there differences between the European luxury travel market and the American luxury travel market? If so, how does Getaroom.com adjust to those?
Yes – we use only American standards for rating systems. Europe rankings are much lower quality for same level of rating. Also, Americans tends to look for different types of amenities so we stick to a US rating system.
When you adjust European rating systems to American standards, do you actually change their star rating? For example, if a hotel in Madrid claims to be 5 star, do you show it as 4 star?
Yes - we ignore the ratings from the European hotels and use our own rating system based on US standards.
Is booking online the only way to get a great deal when booking a luxury vacation?
No – we actually have typically 10-20% lower rates by phone.
Do the 10-20% lower rates by phone require advance payment? If so, is it refundable?
Yes, the lower rates by phone do require an advance payment, but they are refundable except for a few properties that have a $25 cancellation fee.
Why did Frommer's name you "Best Booking Hotel Site"? What criteria was used?
They tested the site extensively against other sites in terms of ease of use, values on the site, speed, customer service, call center experience, range of product, promotions value, and more.
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