Mandarin Oriental Las Vegas Receives Five Diamond and Five-Star Awards

  • November 23, 2010
Mandarin Oriental Las Vegas Receives Five Diamond and Five-Star Awards
These prestigious accolades reflect Mandarin Oriental, Las Vegas' dedication to creating an outstanding experience for all guests. Since its doors opened in December 2009, this chic, sophisticated hotel and residences has received multiple accolades for its impeccable accommodations and amenities, its holistic spa and innovative dining options.

The AAA Five Diamond Award designation for hotels and restaurants is among North America's most coveted symbols of excellence in the hospitality industry. Representing the upper echelon of the hospitality industry, AAA Five Diamond Award winners make up less than one-half percent of more than 31,000 AAA Approved properties throughout the United States, Canada, Mexico and the Caribbean. AAA defines Five Diamond properties as establishments with first-class accommodations and reflecting the ultimate characteristics in luxury and sophistication. Exceeding guest expectations, providing meticulous service and maintaining impeccable standards of excellence are the fundamental hallmarks of the AAA Five Diamond rating.

Forbes Travel Guide's (formerly Mobil Travel Guide) Star Awards ratings process is based on more than 750 standardized criteria for hotels, restaurants and spas worldwide, making it the most rigorous and comprehensive in the industry. To achieve Forbes Travel Guide Four and Five Star status, properties must meet or exceed the bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Forbes Travel Guide's expert inspectors.

In addition to these illustrious awards, Mandarin Oriental has received many accolades in its first year of operation, including: Conde Nast Traveler (World's Best Hotels 2010), Spa Magazine (Best New Eco-Friendly Spa and Best New Spa), Spa Finder (Best Spa Director, Top 10, Best Men's Spa, Best Interior Design, Best Getaway Spa, Best Luxury Spa and Best Accommodations, Top Hotel/Resort Spa), Desert Companion (Chef of the Year 2010 – Pascal Sanchez) and Las Vegas Spa Association (Best Director – Jennifer Lynn).

Hotel Profile: Mandarin Oriental, Las Vegas