The Lodge at Torrey Pines Wins 2013 AAA Five Diamond Award

The Lodge at Torrey Pines Wins 2013 AAA Five Diamond Award
Since its opening in 2002, The Lodge has maintained its Five Diamond designation annually, based on the rigorous criteria put forth by AAA. “This award is well known among sophisticated travelers as a reflection of the ‘Best of the Best' among luxury properties,” said Ilsa Butler, Vice President of Evans Hotels. “The accreditation process is rigorous and only those properties that achieve the highest level of service, luxury and amenities are privileged to boast Five Diamond status.”

According to the Auto Club, AAA inspectors collectively visit some 1,200 hotels and restaurants every week and conduct multiple unannounced evaluations of each property. In addition to evaluating the physical attributes of the resort, inspectors assess all aspects of guest service, from initial reservation through checkout, to determine if the hotel offers the custom service today's luxury hotel guest expects. Only .3 percent of the nation's 59,000 hotel properties and restaurants earn the Five Diamond distinction.

"This award is not just about our luxurious amenities. It is about the caring and personal service--going above and beyond the norm--our staff consistently passes along to our customers,” said Dan Fullen, General Manager of The Lodge at Torrey Pines. “That exceptional commitment is what earns us the Five Diamond designation, year after year."

About: The Lodge at Torrey Pines