The Rittenhouse Hotel's Frank Marandino Named 2013 Concierge of the Year by Hideaway Report

The Rittenhouse Hotel's Frank Marandino Named 2013 Concierge of the Year by Hideaway Report
Marandino was recently recognized as 2013 Concierge of the Year by Andrew Harper's Hideaway Report after the publication's visit to the prestigious Rittenhouse Square hotel in September.

“Frank is the consummate professional who connects with everyone he meets. He is unflappable, quick-witted and caring,” said The Rittenhouse General Manager Reg Archambault. “This is a momentous honor for the hotel but we are not surprised, due to the volume of compliments we receive mentioning Frank by name and his impact on our guests.”

For more than a decade, Marandino has been a staple at The Rittenhouse, enhancing travelers' Philadelphia experience. He also represents the City as a member of Les Clefs d'Or USA, the most elite association of concierges in the U.S. – there are less than 525 members. According to the editors at Andrew Harper's Hideaway Report, Marandino was selected because, “he greeted us as old friends” and “he personified the wonderfully warm, personal service of The Rittenhouse, where every staff member seemed determined that we should want for nothing.”

Andrew Harper's Hideaway Report, a private monthly publication for sophisticated travelers, is comprised of a distinguished group of editors who travel incognito to write candid and unbiased travel reviews. Winners for the annual Grand Awards are chosen based on travel experiences by Andrew Harper's team of editors within the last 12 months. The complete list of 2013 Grand Award Winners is featured in the publication's complimentary January Hideaway Report at www.AndrewHarper.com/GrandAwards.

About: The Rittenhouse