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8 Travel & Lifestyle Trends in the Social Media World
August 22, 2012
1. Mega trend: Neo-Tribalism
Identified by Futurist Watts Wacker as the fracturing of communities into smaller groups, neo -tribalism is the desire to seek out others with shared interests, sensibilities and passions. Networks of new "tribes” are ever easier to create and discover thanks to social media.
What does this mean for marketers? While demographics (who buys) are still an effective tool, it's giving way to psychographic marketing (why they buy) which plays a key role in creating more specific, micro-niche markets to reach ideal clients. Mature industries, such as travel and lifestyle have led the way. Fitness? Big niche. But a micro niche of that niche would be fitness for golfers. Hot niche markets now are kids, Gen Y, men's wellness and pampering, and hyper-luxury goods.
2. Mega trend: Hunt for Value: Entertain and Engage
The search for value became a necessity borne from a weak economy, combined with the status symbol of being a smart consumer. Now it's about the search itself: deal hunting for amusement. Look for more gamification marketing to create brand awareness, drive user engagement and build brand loyalty. Contests, mayorships, scavenger hunts and mystery trips all add elements of excitement and engagement to a buying experience.
3. Mega trend: Lifestyle Immersion, New Experiences
Since 2008, the majority of consumers had to tighten their belts, but in the process, discovered they could live without so much “stuff”. So when they do venture out to buy, they want a retail experience, an outing that's about more than a purchase. Alfred Dunhill's new store in London is a 3 story “home” that offers shopping, dining and grooming, plus a movie viewing room and old fashioned men's club. Hotels are ratcheting up offerings that entertain, educate and transform for special interest groups - from learning holidays that go beyond the usual cooking schools, to academies in interior design and wedding planning. Lifestyle hotels are appealing to everyone from foodies (the Food Hotel) to divorcees (the Divorce Hotel) and babymooners (Casa Velas).
4. Authenticity, Localism
Tuned in travelers desire authentic experiences; the chance to interact in local neighborhoods by living, eating and paying local, non-tourist prices. It's about uniqueness and escaping homogeneity. Prior to and during their stay, hotel guests look to the hotel's social media channels for this hyper-localized, insider information. “Localism” is the new moniker, not only in travel but also in food and socialization (social locavores are those who only socialize in their immediate community) . We've seen the boom in local produce, farm to table menus and farmers markets. What's next? DIY foraging for your dinner even at the priciest restaurants.
5. A Renter Economy
A growing trend over the last few years is the desire for less responsibility and reluctance to commit large sums of money, but consumers still want to collect as many experiences as possible. We saw significant growth and development of fractional ownership, sharing and renting in everything from real estate to jets - even olive groves! And it's socially evolving to peer-to-peer renting between consumers: everything from homes and fashion, to jets, cars and parking spaces.
6. Crowdsourcing, Crowdpleasing
"We're living in a Karaoke world," said cultural gadfly Malcolm McLaren, meaning that everyone wants to be a star. Retailers are tapping into consumers' creativity and inspiration to create and market products – baby shoes, wallpaper, fabrics, and more. In marketing, both Vermont and the city of Detroit had citizens choose a winning ad campaign, and most recently, the Swedish Tourist Board launched a highly innovative social campaign where citizens take turns as the official tweeter. One of the more exciting trends in travel: hotels giving guests the opportunity to customize aspects of their hotel experience, not just with a choice of pillow or mattress, but choose artwork, color, lighting and scent.
Expect this trend to boom as social referrals (recommendations from social communities) become increasingly important to generate new customers and sales. Once considered by many as risky business, Websites allowing online reviews are now a necessity, which means careful monitoring and instant responses to reviews and referral sites.
7. Family and Friends are a Priority
A lot has been written about family travel since it has consistently been one of the fastest growth areas since 9/11, fueled by a backlash dominated by 24/7 work schedules and dehumanizing technology. Since then, this mature category has given way to subsets such as gay/lesbian parents, single parents, father/son and mother/daughter trips, grandparents, multi-cultural families, and more. Then, there's the whole divorce market. With over 50% of the marriages in the US ending in divorce, think about the potential. Anything that helps foster friendships is a growing market – from ladies nights at top restaurants and communal dining tables to girlfriend getaways and lobbies that foster social interaction will continue to be much in demand.
8. Mobile Apps Transform the Travel/Lifestyle Industries
A lot has been written about family travel since it has consistently been one of the fastest growth areas since 9/11, fueled by a backlash dominated by 24/7 work schedules and dehumanizing technology. Since then, this mature category has given way to subsets such as gay/lesbian parents, single parents, father/son and mother/daughter trips, grandparents, multi-cultural families, and more. Then, there's the whole divorce market. With over 50% of the marriages in the US ending in divorce, think about the potential. Anything that helps foster friendships is a growing market – from ladies nights at top restaurants and communal dining tables to girlfriend getaways and lobbies that foster social interaction will continue to be much in demand.
More information:
KWE Group
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