Fairmont Mayakoba Named Hotel of the Year

Since its opening in 2006, the hotel has worked to meet and exceed all of its objectives and standards and is extremely proud to bear the most prestigious recognition bestowed by the Fairmont family.

In order to select the "Hotel of the Year," Fairmont Hotels & Resorts evaluates each of its properties on several levels of criteria, including meeting and exceeding occupancy and sales objectives, guest satisfaction (as measured by J.D Power & Associates), employee and meeting planners satisfaction and overall results, as obtained by Richey International Benchmarking Standards (expert global consultants that guide the world's leading hotels and resorts in brand integrity, guest experience and employee behavior, among other standards).

In addition to receiving the top marks among Fairmont properties in the above mentioned categories, Fairmont Mayakoba has also been recognized with the esteemed AAA Five Diamond Award® in its two years of operation. Furthermore, two of the hotel’s restaurants – El Puerto and Las Brisas – have been recognized with the AAA Four Diamond award. These acknowledgements further place the hotel in its award-winning position within the Fairmont Hotels & Resorts family and prove Fairmont Mayakoba’s ongoing commitment to surpassing brand expectations and maintaining the vision that has made it worthy of such accomplishments.

"To be acknowledged by Fairmont Hotels & Resorts as 2008's 'Hotel of the Year' motivates us to maintain the excellent level of service we offer and continue reinventing the business strategies that will make us stand out and remain ‘at the head of the family' in these challenging times," said Ian Robinson, Regional Vice President for Mexico and the Caribbean and General Director, Fairmont Mayakoba.

The work and commitment of Fairmont Mayakoba's staff to ensure that every detail adheres to the values and excellence of the brand, has not only been evident by guests' preferences around the world but also through the important recognitions that have become a part of the hotel’s short, yet very successful history.

More information: The Fairmont Mayakoba

More information: Fairmont Hotels & Resorts