The hotel features furniture and fabrics by Italian artisans; double-height windows that frame unbeatable views (Hello Duomo!); and a café with an extensive list of Italian wines.
Probably the biggest differentiator of this property, though, is the 24/7 Comfort Crew, which takes the concept of customized service to crazy heights. A pre-check-in questionnaire collects guests' preferences from favorite flowers to mattress firmness to nightcap of choice; it's designed to make each stay feel like a decadent version of home. Each guest also received an ultra-personalized departure gift, based on information the Comfort Crew gleaned before and during his/her stay.
The Spa at the Grand Amore serves as a refuge in the center of Florence where guests can immerse themselves in relaxation, wellness and innovative fragrance therapies. The Spa offers a selection of customizable treatments for the face and body, including couples' treatments! Guests can indulge in a hydro-massage with Champagne, gold and pearls; or simply relax in the hammam or Jacuzzi, aided by invigorating essential oils.
Visit website: http://www.grandamorehotel.com/