One of the perks of staying at a luxury hotel is the personalized service tailored to the needs of each guest. To elevate the standard concierge service, a handful of Marriott International luxury properties in the Caribbean & Latin America have curated unique and creative concierge experiences.
Instagram Concierge at W Punta Mita
Located near Sayulita's famous scenic surfing haven, the beachfront resort, W Punta Mita, offers travelers a carefree experience with picturesque backdrops for the next Instagram post. With the Instagram Concierge service, the colorful and bold property helps guests step up their Instagram feed. Before arriving, guests will receive an email with a property map alongside the property's most Instagramable areas. The traveler can then pick based on aesthetics and take amazing photographs to post on Instagram.
History Concierge at The Ritz-Carlton, Mexico City
Located in the heart of Mexico City, the recently-opened The Ritz-Carlton, Mexico City is surrounded by the rich history of Mexico’s capital city. To add some spice to exploring the city’s historical sites, The Ritz-Carlton, Mexico City offers an after-dark tour of Museo Nacional de Antropología, Mexico City’s Anthropology Museum. This experience includes a two hour walkthrough of the museum’s exhibition halls guided by an expert anthropologist. After an exclusive tour of the most visited museum in Mexico City, travelers can end their night with a signature cocktail at the museum.
Whatever/Whenever Concierge at W Bogotá
The bold and eclectic W Bogota (pictured) is inspired by the mythical legend of “El Dorado.” At the W Bogota, each guest has access to the signature W Hotel Whatever/Whenever® Service. This service can be used to order room service, or even coordinate memorable tours. Guests are just a call away from a Colombian adventure, such as a day trip to the Guatavita Lagoon to discover the origins of the golden myth or a guided shopping trip with a personal driver. Any request, big or small, can be fulfilled by the Whatever/Whenever® Service.
Shopping Concierge at The Ritz-Carlton, St. Thomas
With no passport required, travel to the U.S. Virgin Islands is the perfect destination for a stress-free vacation. To leave all worries at home, The Ritz-Carlton, St. Thomas offers a dedicated concierge team to assist with every request, no matter how big or small. Travelers can head to Charlotte Amalie, the capital of the U.S. Virgin Islands, known for the rich history and finest shops perfect for duty-free shopping. Guests can add a shopping concierge for $25 per hour to elevate shopping experiences and get the best deals on Charlotte Amalie's finest jewelry, watches, crystal, china, perfume, and liquor.
48 Hours in Mexico City Concierge at the St. Regis Mexico City
Located alongside the iconic Paseo de la Reforma, the St. Regis Mexico City offers guests a 48-hour itinerary specially curated by the hotels Clefs d'Or concierge. This unique itinerary was created to give guests a local’s experience of Mexico City. Travelers can enjoy culinary gems such as Harve 77 by renowned chef Eduardo Garcia, which pays homage to French cuisine, or a personalized cocktail at the eclectic Tokyo Music Bar. In addition to experiencing Mexico City’s diverse culinary scene, the itinerary also highlights Mexico City’s history and culture with activities like access to Munal, a museum containing ancient Mexican art from XVI to XX, or visit designer Carla Fernandez, who incorporates Mexican textiles and techniques with a modern twist.
Trendsetter Concierge at W Mexico City
As part of W Hotel’s Whatever/Whenever service, guests of W Mexico City have access to The W Insider on property. The W Insider at W Mexico City is always aware of what is New/Next, and can grant travelers access to Mexico City’s most exclusive and ungoogleable happenings.
Wine Concierge at The Ritz-Carlton, Santiago Located close to Chile’s famous wine route, The Ritz-Carlton, Santiago is the ideal place to indulge in the country’s local wines. Guests of The Ritz-Carlton Club Level will have access to a dedicated butler that will be able to coordinate diverse wine experiences. Some of these experiences include a tour along Route 68, which passes through the valleys of Curacavi and Casablanca, the country’s top locations for white wine production. Additionally, the concierge at The Ritz-Carlton, Santiago can arrange wine tastings and reservations at the hotel’s luxurious restaurants and bars.
