You've Arrived: A Guest Experience from The New York Palace

You've Arrived: A Guest Experience from The New York Palace
“You've Arrived” includes arrival airport transfer from New York City's major airports – making The New York Palace the first New York City hotel to offer this as a complimentary service.

Adding to the unparalleled service of a dedicated Les Clefs d'Or concierge team exclusive to the Towers, this unique experience, “You've Arrived,” extends the hotel's exceptional service and attention to detail by beginning a Towers Corner Suite or Specialty Suite guest's stay before they land. Prior to a visit, the hotel's Guest Experience team will personally call each guest to reconfirm arrival and transportation arrangements. As the car nears the hotel, the driver will alert the Guest Experience team of the guest's arrival time, enabling a curb side welcome.

“We strive to provide the best service to our guests,” said David Chase, general manager of The New York Palace. “The ‘You've Arrived' arrival airport transfer is another unique experience we can offer to ensure the quality of our service and meet our guests' needs.”

As part of the hotel's recent $140 million renovation, the luxurious Towers accommodations received a $25 million makeover. The separate part of The New York Palace occupies the hotel's top 14 floors, and is home to 176 guest rooms and suites. Designed to evoke a “home away from home” feel for its sophisticated clientele, the Corner Suites and Specialty Suites facilitate extended stays and ultra-luxurious getaways.

Visit website: